SupernalSupernal

Privacy Policy

Last Updated: December 15, 2025

Welcome to the Privacy Policy for Supernal Coding ("Supernal", "we", "us", or "our"). We understand the importance of your privacy, and we are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data.

By using Supernal Coding services, you acknowledge and agree to the terms and conditions of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our services.

Information We Collect

Account Information

We collect your email and name to identify you when you log in, helping to sync your settings across different browsers and devices. We do not collect unnecessary personal information beyond what's required for service functionality.

Usage Data

We collect technical information to improve our services:

  • Browser version, extension version, and operating system
  • Usage patterns and feature interactions
  • Error reports and diagnostic information

Analytics

We use Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies to help us analyze how users use our services. The information generated by cookies about your use (including IP address) will be transmitted to and stored by Google on servers in the United States.

Code and Content

For users of our development tools:

  • Code snippets and prompts submitted to AI services
  • Project configurations and settings
  • Chat conversations within our tools

This data enables us to provide AI-powered development features and may be used to improve our services.

How We Use Your Information

We use collected information to:

  • Provide and improve our services
  • Analyze usage patterns to better understand user needs
  • Identify and troubleshoot technical issues
  • Enhance user experience and functionality
  • Connect to third-party services (with your permission)
  • Communicate service updates and important information

Information Security

We take the security of your information seriously and implement commercially reasonable technical, administrative, and organizational measures to protect your data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
  • Support business operations

If you deactivate your account, we will delete your data from our servers within a reasonable timeframe.

Data Sharing

We do not sell your personal information to third parties.

We may share data with:

  • Service Providers: Third-party services that help us operate (e.g., hosting, analytics)
  • AI Service Providers: When you use AI-powered features, your prompts may be sent to AI providers (OpenAI, Anthropic, etc.) subject to their privacy policies
  • Legal Requirements: When required by law or to protect our rights

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at info@supernal.ai.

Children's Privacy

Our services are not intended for children under 13 (or applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page and update the "Last Updated" date. For material changes, we may provide additional notice (such as email notification).

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@supernal.ai
Mail: SUPERNAL AI, Santa Clara County, California


Effective Date: December 15, 2025